Door to Door Delivery

On website airmax-shop.com,all products is Free Shipping,After received your payment,We will processing your order in 2 days .then we will provide a tracking number and tracking website.You can log in airmax-shop.com to check your order information.Once your order is despatched, you will receive a notification email.We use Fast Door to Door Delivery. Delivery would NORMALLY be made in 4-7 working days after your order is despatched, to the address you give for delivery at the time you make your order. Sometimes there might be some inevitable delay during the delivery. So please make sure the size and the delivery address completely.

Shipping Time

Total delivery time include two parts. The first part is the processing time. This is the time from when your payment is received to when we gather up all the items and package them. The second part is the actual shipping time. This is the time that it takes for the package to be delivered by the couriers to the destination. Standard shipping normally takes 4-7 working days.But we can't promise your exact time.If you still have other questions.Please contact our customer sevice.

Return Policy

Please contact us first before you return the goods.Our customer serivce staff will try to discuss with you.If there are irremediable defects with the items, you can return them back to us for change or give you a refund.Please email our Customer Service Department,they will give you our return address, and other matters you should attend.Normally it will take 2 weeks to return goods to us by Post Office.Please be attention!To Make sure size is correct when you place Trainers order online.If the size can't fit you which you chose.You should pay the two-side shipping cost if you want to return for change. (Sometimes you can't make sure what size you wear,please check size list on website)

Attention: Please don't send faulty goods back without discussing with us. It is very hard for us to handle a package without any necessary order information.Please confirm all items are included in original box.